Support & Resources
Vind antwoorden op veelgestelde vragen of neem direct contact met ons op.
Neem contact op
Heb je een vraag, een bug gevonden of wil je een functie aanvragen? We horen graag van je!
Discord-community
Word lid van onze Discord-server om met de community te chatten, bugs te melden en functies aan te vragen. Dit is de snelste manier om hulp te krijgen!
E-mail ondersteuning
Voor formele vragen, partnerschappen of kwesties die privacy vereisen, neem contact op via e-mail.
Instagram DM's
Stuur ons gerust een DM! We helpen je graag met snelle vragen.
Veelgestelde Vragen
Account & Profile
Go to Settings > Account > Delete Account. You'll be asked to confirm this action. Note that this will permanently delete all your data and cannot be undone.
Go to Settings > Account and you'll find the option to update your email address. You'll need to verify the new email before the change takes effect.
Check your spam folder first. If you still can't find the verification email, go to Settings > Account and request a new verification email. If problems persist, contact us on Discord.
Tap on your profile picture in your profile page, and you can select a new image from your device.
Using the Map
Tap the '+' button on the map when zoomed in close enough. Place the marker at the spot location, fill in the details like name, description, and amenities, then submit for review.
Open the spot details and tap the edit icon. You can suggest changes which will be reviewed by the community. For serious issues, use the report button.
Filters let you find spots with specific features like being covered from rain, lit at night, indoor, or having specific amenities. Access them from the filter button on the map.
PK Spot relies on community contributions. If there are no spots in your area yet, be the first to add them! You can also import spots from a KML file if you have one.
App & Technical
Try clearing the app cache or reinstalling. If problems persist, please report the issue on our Discord with details about your device and what you were doing when it crashed.
PK Spot is available on iOS and Android. You can also install it as a Progressive Web App (PWA) by opening the menu in your browser and selecting 'Add to Home Screen' or 'Install'.
Yes! We take privacy seriously. We don't sell your data and use industry-standard security. Check our Privacy Policy for full details.