Support & Resources
Trouvez des réponses aux questions courantes ou contactez-nous directement.
Contactez-nous
Vous avez une question, trouvé un bug ou souhaitez demander une fonctionnalité ? Nous serions ravis de vous entendre !
Communauté Discord
Rejoignez notre serveur Discord pour discuter avec la communauté, signaler des bugs et demander des fonctionnalités. C'est le moyen le plus rapide d'obtenir de l'aide !
Support par e-mail
Pour les demandes formelles, les partenariats ou les problèmes nécessitant de la confidentialité, contactez-nous par e-mail.
DMs Instagram
N'hésitez pas à nous envoyer un DM ! Nous sommes heureux de répondre à vos questions rapides.
Foire Aux Questions
Account & Profile
Go to Settings > Account > Delete Account. You'll be asked to confirm this action. Note that this will permanently delete all your data and cannot be undone.
Go to Settings > Account and you'll find the option to update your email address. You'll need to verify the new email before the change takes effect.
Check your spam folder first. If you still can't find the verification email, go to Settings > Account and request a new verification email. If problems persist, contact us on Discord.
Tap on your profile picture in your profile page, and you can select a new image from your device.
Using the Map
Tap the '+' button on the map when zoomed in close enough. Place the marker at the spot location, fill in the details like name, description, and amenities, then submit for review.
Open the spot details and tap the edit icon. You can suggest changes which will be reviewed by the community. For serious issues, use the report button.
Filters let you find spots with specific features like being covered from rain, lit at night, indoor, or having specific amenities. Access them from the filter button on the map.
PK Spot relies on community contributions. If there are no spots in your area yet, be the first to add them! You can also import spots from a KML file if you have one.
App & Technical
Try clearing the app cache or reinstalling. If problems persist, please report the issue on our Discord with details about your device and what you were doing when it crashed.
PK Spot is available on iOS and Android. You can also install it as a Progressive Web App (PWA) by opening the menu in your browser and selecting 'Add to Home Screen' or 'Install'.
Yes! We take privacy seriously. We don't sell your data and use industry-standard security. Check our Privacy Policy for full details.