Support & Resources
Finde Antworten auf häufige Fragen oder kontaktiere uns direkt.
Kontakt aufnehmen
Hast du eine Frage, einen Fehler gefunden oder möchtest du eine Funktion anfragen? Wir würden uns freuen, von dir zu hören!
Discord-Community
Tritt unserem Discord-Server bei, um mit der Community zu chatten, Fehler zu melden und Funktionen anzufragen. Das ist der schnellste Weg, um Hilfe zu erhalten!
E-Mail-Support
Für formelle Anfragen, Partnerschaften oder Themen, die Privatsphäre erfordern, kontaktiere uns per E-Mail.
Instagram-DMs
Schreib uns gerne eine DM! Wir helfen dir gerne bei kurzen Fragen.
Häufig gestellte Fragen
Account & Profile
Go to Settings > Account > Delete Account. You'll be asked to confirm this action. Note that this will permanently delete all your data and cannot be undone.
Go to Settings > Account and you'll find the option to update your email address. You'll need to verify the new email before the change takes effect.
Check your spam folder first. If you still can't find the verification email, go to Settings > Account and request a new verification email. If problems persist, contact us on Discord.
Tap on your profile picture in your profile page, and you can select a new image from your device.
Using the Map
Tap the '+' button on the map when zoomed in close enough. Place the marker at the spot location, fill in the details like name, description, and amenities, then submit for review.
Open the spot details and tap the edit icon. You can suggest changes which will be reviewed by the community. For serious issues, use the report button.
Filters let you find spots with specific features like being covered from rain, lit at night, indoor, or having specific amenities. Access them from the filter button on the map.
PK Spot relies on community contributions. If there are no spots in your area yet, be the first to add them! You can also import spots from a KML file if you have one.
App & Technical
Try clearing the app cache or reinstalling. If problems persist, please report the issue on our Discord with details about your device and what you were doing when it crashed.
PK Spot is available on iOS and Android. You can also install it as a Progressive Web App (PWA) by opening the menu in your browser and selecting 'Add to Home Screen' or 'Install'.
Yes! We take privacy seriously. We don't sell your data and use industry-standard security. Check our Privacy Policy for full details.